Manager Payment Integrity

Title: Manager Payment Integrity

Location: VA, United States

Department: Revenue Cycle

Job Description:

Description

Inova Health is looking for a dedicated Manager of Payment Integrity to join their Revenue Cycle - Financial team. This remote role will be full-time day shift from Monday - Friday, 9:00 a.m. - 5:30 p.m. 

We are seeking a Manager of Payment Integrity with a strong background in analytics and payment processing to design, implement, and oversee programs that ensure accurate, compliant, and cost-effective payment operations. The ideal candidate will bring advanced Excel skills, strong analytical, compliance, and leadership capabilities.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules

Manager of Payment Integrity Job Responsibilities: 

• Creates and enforces work standards, quality measures, and process improvements that are consistent with the organization's goals and objectives. Ensures regulatory compliance with Medicare and state authorities, Generally Accepted Accounting Principles and any external governing authority.
• Assures claims are reviewed, corrections are identified/made or resolutions are initiated while ensuring all follow-up claims/actions are submitted via the appropriate medium and with all required attachments.
• Evaluates the impact of new or upgrades to existing systems/tools while performing testing of system changes, providing technical/operational support during implementation and evaluating the success of new systems/tools.
• Ensures timely/accurate billing, collection, posting, servicing, and/or auditing of the $1.5 billion receivable stream.
• Ensures follow-up is completed utilizing TRAC work lists, QMS, or other systems/reports according to department policy/procedure, SRG, or industry best practice standards.
• Demonstrates a working knowledge of CareMedic systems, DSS electronic billing systems, Syntellect IVR systems, HealthQuest 2000, QMS, and Premis electronic billing systems.
• Provides feedback and training to supervisors and staff. Provides resolution for pended (WIP backlog) claims within allowable timeframes (as defined for appropriate deficiency) and/or ensures billed claims receive timely and appropriate follow up based on established protocol or SRG.
• Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.

Minimum Qualifications: 

• Experience: Four years of experience in Revenue Cycle, Clinic Operations, Credentialing, Denials Management and/or HB/PB Operation roles; Two years in leadership roles
• Education: Bachelors Degree or lesser educational degree with four additional years of experience

Preferred Qualifications:

• Bachelor’s degree in Accounting, Finance, Supply Chain, Healthcare Administration, or a related field preferred; advanced degree or certification a plus.
• Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, financial modeling, dashboards).
• Proven experience in financial analytics and reporting across areas such as revenue cycle, accounts payable, and/or supply chain operations, including performance metrics (e.g., Net Revenue, AR, Denials, Cash, payment accuracy).
• Experience with payment processing, claims adjudication, accounts payable workflows, or supply chain financial operations, with a strong understanding of compliance and cost control.
• Skilled in process improvement, workflow optimization, and ensuring accuracy, timeliness, and completeness of financial and operational data across functions.
• Strong communication and presentation skills, with experience translating complex financial and operational data into actionable insights for leadership.